Everything you need to find, book, and rely on care with confidence, clarity, and support.
SERVICES
Support That Fits Real Life
What Houi Does
Our Services
We help families access carers who are experienced, compassionate, and committed. Houi makes it effortless to find, book, and rely on care, so you feel confident every step of the way.
Find Trusted Carers
Access carers focused on reliability and compassion.
Book With Confidence
clear process that removes stress and confusion.
Ongoing Support
Guidance for families and carers when it matters.
Simple Steps, Steady support
Our Working Process
From your first message to reliable ongoing care, Houi makes the journey clear, supportive, and built around real life.
Share Your Needs
Tell us what support you’re looking for, your schedule, and your location so we can understand what “right care” looks like for you.
Review Carer Options
We share suitable carer options based on the details provided, so you can explore choices with clarity and confidence.
Meet and Connect
Speak with your preferred carer to make sure it feels like the right match before you move forward.
Confirm Care Details
Agree the scope, timings, expectations, and any practical arrangements directly with the carer.
Ongoing Guidance and Support
We stay available for guidance and next-step support, helping care remain steady and reliable over time.
OUR VALUES
Why Families Choose Houi
Care only works when it’s consistent, human, and clear. We prioritise thoughtful connections, plain language, and a process designed around real life.
People Before Process
Thoughtful matching guided by compassion and intention.
Clarity You Can Rely On
No jargon, no confusion - just honest communication.
Designed Around Real Life
Less friction, more support where it matters.
Care That’s Felt
Present, consistent, and human at every step.
FAQS
Your Questions, Answered
Quick answers to help you feel clear before you begin.
Do you offer a consultation first?
Yes, We’ll guide you through the next steps with clarity and no pressure.
How quickly can care start?
It depends on your location, schedule, and needs. We’ll confirm options after your enquiry.
Can I speak with a carer before agreeing?
Yes. Introductions help you decide what feels right.
Do you cover my area?
Share your postcode and we’ll confirm availability near you.
Is Houi a care agency?
That’s okay care needs can change. We’ll help you understand the best next step and support you with guidance on adjusting arrangements.
I’m a carer - how do I join?
Apply via Work With Us and we’ll guide you through the joining steps.
What does Houi help with?
We help you find and connect with experienced, compassionate carers, and provide guidance to make the process clear and reliable.
What if I need to change or pause care later?
You can schedule online using the Appointment button at the top of the page or contact us directly by phone or email.
Connect With Trusted Carers
Houi connects families with experienced, compassionate carers – making it simple to get the support you need with confidence at every step. Tell us what you need and we’ll guide you through the process – clear, supportive, and built around real life.